Real World Dialogue

Services

Services

Real World Dialogue (RWD) helps mission-driven organizations communicate with clarity across cultures, languages and digital channels. Through our communication strategy we help your organization grow sustainably and authenticity.

“With the hybrid work revolution, we’re witnessing a globalization of communication.”

Accessibility Audits, Accessible Communication, Employer Training, Inclusion Consulting Workshops

We help clients:

  • Develop accessible and inclusive communication strategies.
  • Build digital spaces that reflect your mission and values that evolve with your organization’s long-term goals.
  • Strengthen community engagement and cross-cultural understanding.
  • [→ Book a Consultation]

Strategy & Planning

Every partnership begins with listening — understanding your goals, audiences, and ecosystems.

Discovery

As we onboard your brand into our ecosystem, we get to know you, your objectives, audiences, and operating context.

Integrate

Through a guided questionnaire and conversation, we build a holistic understanding of your brand’s social, cultural and business environment—what’s working, what’s missing and where the opportunities are.

We research trends and opportunities to envision paths that best reflect your values and message. You’ll receive clear options—from low-lift iterations to bold, future-ready directions.

Core Expertise

  • Communication frameworks for private and public-sector organizations.
  • Inclusive crisis communication & reputation management.
  • Brand Strategy and Design
  • Intercultural facilitation & inclusive leadership training.
  • Travel Curation-Destination research and itinery design

[→Contact Us

Deliverables may include:

  • Language & cultural guidance (accessibility, tone, translation) & communication strategy
  • Accessibility & inclusion audits
  • Digital ecosystem mapping
  • Strategic implementation roadmap

[→ Explore Our Portfolio]

Interpreting and Language Access

  • Healthcare, community, public and private sector interpreting
  • Policy and diplomatic language support

We believe language is access — and access is inclusion. Our certified interpreters and communication specialists ensure clarity, cultural sensitivity and professionalism across languages and contexts. Confidentiality (Highest level of security clearance), English, French, Spanish and Portuguese.

  • Experience: Diplomatic mission representation, working with organizations including BC Children’s Hospital, BC Women’s Hospital, St. Paul’s Hospital, VGH and the Vancouver Police Department.

Digital Strategy

We build adaptable, human-centered digital ecosystems that connect your brand to diverse communities.

Our approach prioritizes accessibility, usability, and inclusion—ensuring your digital presence aligns with your purpose.

Deliverables may include:

  • Accessibility Audits & Inclusive Design Reviews
  • Digital Platform Strategy & Mapping
  • Multilingual Content Strategy
  • Implementation Roadmaps & Ongoing Optimization

Social Media: Use the right platforms to deliver value, not noise.

Account management:

  • Facebook, Instagram, TikTok, LinkedIn (and more)
  • Editorial calendar & content layout
  • Organic engagement & community care
  • Influencer partnerships & livestreams

Training and Facilitation

“With the hybrid work revolution, we’re witnessing a globalization of communication.”

  • Cross-cultural competence workshops
  • Inclusive communication, training and tools.

Travel Curation

Experience global cultures first hand through:

Travel Curation-A Cultural Dialogue

  • Destination research and itinerary design
  • Local cultural partnerships and expert guides
  • Thematic focus (art, gastronomy, heritage, or wellness)
  • Sustainable and responsible travel planning
  • Post-travel reflection session
  • Find more information here: Travel Curation

We help organizations develop clear, inclusive and resonant communication strategies across languages and cultures.

Consulting Communication Strategy

Through a guided questionnaire and consultation, we build a holistic understanding of your brand’s social, cultural, and business environment—what’s working, what’s missing, and where the opportunities are.

Deliverables may include:

  • Brand & Communication Framework
  • Stakeholder Engagement Plan
  • Inclusion Consulting
  • Strategic Messaging & Story Architecture
  • Language access audits and framework development

Brand Strategy-Positioning, narrative and architecture that guide marketing, experience design and growth initiatives—grounded in data, audience insights and intercultural best practices.

  • Brand Strategy and Identity
  • Research & Community Engagement
  • Audience segmentation & journeys
  • Marketing & Communication Strategy
  • Creative Ideation & Implementation
  • Value proposition & messaging frameworks.
  • Measurement plan & KPIs
  • Change Management Support

Crisis Communication For Everyone

We prepare and guide organizations through moments of uncertainty. By applying intercultural insight and trust-based communication, we help you respond effectively while maintaining your organization’s credibility and values.

Support includes:

  • Crisis and risk communication planning
  • Crisis response planning
  • Message frameworks for diverse audiences
  • Frameworks for multilingual and public-sector organizations
  • Reputation and issues management
  • Plan validation & audits (readiness, accessibility, language access)